Frequently Asked Questions
How do I get an appointment?
Please call our central scheduling line at 512-617-6000, or toll-free at 800-555-5595. Our courteous staff will assist you with your scheduling needs.
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Do you take my insurance?
Texas Cardiovascular strives to accept every patient and payer source. A listing of the insurances we currently contract with is available by clicking on the "Insurance" tab above. However, you should always check and verify the information with your insurance carrier.
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Does insurance cover my procedure?
Certain procedures may require a referral or prior authorization. Our business office will file claims for you, however financial responsibility for obtaining the referral remains with the patient. We encourage you to read your policy carefully and ask your workplace benefits representative or your insurance carrier regarding specific coverage.
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Where are your offices located?
Texas Cardiovascular has six convenient locations to serve you. Please refer to the maps located on the "Contact" tab above to determine which location will best serve your needs.
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Which office is my physician located?
Many of our physicians serve more than one office. Please click on the Physicians page, find your physician from the menu on the left, and click to find the office or offices he or she serves.
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When can I expect my test results?
If you have a diagnostic test at Texas Cardiovascular, your primary care physician or our staff will notify you within 7 to 10 days.
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What do I do to prepare for my appointment?
If this is your first appointment at Texas Cardiovascular, you can print and fill out your forms ahead of time by clicking on the "Forms" tab above. Please arrange for your primary care physician to send over medical records.
If you are having a procedure and would like additional information on how to prepare, please click on the "Resources" tab above.
As always, we are happy to assist you and answer any questions you may have about your upcoming appointment or procedure. Please do not hesitate to call us at 512-617-6000, or 800-555-5595 toll-free.
If you are having a procedure and would like additional information on how to prepare, please click on the "Resources" tab above.
As always, we are happy to assist you and answer any questions you may have about your upcoming appointment or procedure. Please do not hesitate to call us at 512-617-6000, or 800-555-5595 toll-free.
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How do I get a refill on my prescription?
A medication refill request should be made at least one week prior to the time you need the refill.
Please note, the refill request must be for a prescription ordered by your physician with Texas Cardiovascular.
You may request a refill of your prescription in the following manner:
Local Pharmacy:
- For a refill of your prescription obtained through a local pharmacy, please call the pharmacy to request a refill, even if the bottle/box notes "0" refills available. The pharmacy will call/fax a request to Texas Cardiovascular for a refill authorization.
- This process usually takes 1-2 business days to complete.
Mail-Order Prescription Service:
- For a refill of your prescription obtained through a mail-order prescription service, please call Texas Cardiovascular, and ask to speak to the medical assistant or nurse for your physician. Prescriptions can be written for mail-order pharmacy service for 90 days, with additional refills to cover 1 year.
- Some mail-order prescriptions can be faxed from Texas Cardiovascular to your mail-order pharmacy. If not, then the prescription can be mailed to the patient’s home or picked up at the office.
- Prescriptions for mail-order pharmacies other than Medco will be mailed to the patient’s home address.
- If a mail-order pharmacy faxes a refill request to Texas Cardiovascular, it will take 2-3 business days to process the request.
If you have questions regarding the medications you are taking, please contact the nurse of your physician at (512) 617-6000, or toll-free at 1-800-555-5595.
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Texas Cardiac Arrhythmia
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